How To Lock and Unlock a Hornbill Smart Lock

How To Lock and Unlock a Hornbill Smart Lock

Hornbill Smart Lock is a popular electronic lock that provides a convenient and secure way to lock and unlock your door without the need for physical keys. It uses Bluetooth technology to connect to your smartphone, allowing you to control the lock from anywhere.

In this guide, we will provide step-by-step instructions on how to lock and unlock a Hornbill Smart Lock using the Hornbill Smart app. By the end of this guide, you will have a clear understanding of how to use your Hornbill Smart Lock to keep your home safe and secure.

How to Lock a Hornbill Smart Lock:

Locking a Hornbill Smart Lock is a simple process that can be done using the Hornbill Smart app on your smartphone. Here are the steps to follow:

  1. Open the Hornbill Smart app on your smartphone and log in to your account.
  2. On the app’s home screen, you will see a “Lock” button. Tap on this button to lock the smart lock.
  3. The lock will engage, and the app will display a message confirming that the lock has been secured.
  4. You can also enable the auto-lock feature on the app, which will automatically lock the smart lock after a certain amount of time. To do this, go to the app’s settings and select “Auto-Lock.” From here, you can customize the time interval after which the lock will automatically engage.
  5. If you have a physical key, you can also use it to lock the smart lock by turning the key in the lock.

By following these simple steps, you can easily lock your Hornbill Smart Lock and ensure that your home is secure.

How to Unlock a Hornbill Smart Lock:

Unlocking your Hornbill Smart Lock is a straightforward process that can be done using the Hornbill Smart app on your smartphone. Here are the steps to follow:

  1. Open the Hornbill Smart app on your smartphone and log in to your account.
  2. On the app’s home screen, you will see an “Unlock” button. Tap on this button to unlock the smart lock.
  3. The lock will disengage, and the app will display a message confirming that the lock has been unlocked.
  4. If you have a physical key, you can also use it to unlock the smart lock by inserting the key into the lock and turning it.
  5. In case, you have given guest access to someone, they can also unlock the smart lock using a guest access code that you have provided to them.
  6. If the smart lock is not unlocking, ensure that your smartphone is within Bluetooth range of the lock and that the lock has enough battery power.
  7. You can also check the app for any error messages or contact Hornbill customer support for assistance.

By following these simple steps, you can easily unlock your Hornbill Smart Lock and gain access to your home.

TTLock App Configuration for Your Hornbill Smart Lock:

To set up your Hornbill Smart Lock with the TTLock app, follow these steps:

  1. Download and install the TTLock app on your smartphone.
  2. Open the TTLock app and create an account if you don’t have one already.
  3. On the app’s home screen, tap the “+” button to add a new lock.
  4. Select “Hornbill” as the lock brand and follow the on-screen instructions to pair your Hornbill Smart Lock with the app. You will need to press the button on the lock to put it into pairing mode.
  5. Once the lock is paired with the app, you can set up guest access codes, view access logs, and customize lock settings.
  6. To create a guest access code, tap the “Guest” tab on the app’s home screen and select “Add guest.” From here, you can set a start and end time for the guest access code, as well as choose whether the code can be used once or multiple times.
  7. To view access logs, go to the “Record” tab on the app’s home screen. Here, you can see who has unlocked the lock and when.
  8. To customize lock settings, go to the “Settings” tab on the app’s home screen. From here, you can customize auto-lock settings, sound, and vibration settings, and more.

By following these steps, you can easily set up your Hornbill Smart Lock with the TTLock app and take advantage of its advanced features.

Admin Passcode Creation for Your Hornbill Smart Lock:

To create an admin passcode on your Hornbill Smart Lock, follow these steps:

  1. Open the Hornbill Smart app on your smartphone and log in to your account.
  2. From the app’s home screen, tap on the “Settings” icon in the top right corner.
  3. Scroll down and select “Admin Passcode.”
  4. Follow the on-screen instructions to create a new admin passcode.
  5. Once you have created the passcode, you can use it to unlock the lock and access the lock’s advanced settings.
  6. Note that the admin passcode is different from the guest access code, which is used to provide temporary access to others. The admin passcode is a permanent code that only the lock’s owner or administrator should know.
  7. You can also change the admin passcode at any time by going back to the “Admin Passcode” section in the app’s settings and selecting “Change Passcode.”

By following these steps, you can easily create an admin passcode on your Hornbill Smart Lock and ensure that you have full control over your lock’s advanced features.

Resetting Your Hornbill Smart Lock from the Factory:

If you need to reset your Hornbill Smart Lock to its factory settings, follow these steps:

  1. Remove the lock’s battery cover to access the reset button.
  2. Press and hold the reset button for at least 5 seconds.
  3. Release the reset button.
  4. The lock’s LED indicator will flash red and green, indicating that the reset process is complete.
  5. After the reset, you will need to set up the lock again using the Hornbill Smart app or the TTLock app.

Note: Resetting the lock to its factory settings will erase all existing data and user information, including access codes and logs. Only perform a factory reset if you are sure you want to erase all data on the lock and start fresh. By following these steps, you can easily reset your Hornbill Smart Lock to its factory settings and start the setup process again from scratch.

Frequently Asked Questions:

1. If my Hornbill Smart Lock’s batteries are running low, how can I open it?

If the batteries on your Hornbill Smart Lock are low, you may still be able to unlock the lock using the following methods:

Physical Key: All Hornbill Smart Locks come with a physical key. You can use this key to unlock the lock if the batteries are too low to power the electronic lock.

External Battery: You can use an external battery, such as a power bank, to power the lock temporarily. Connect the external battery to the lock’s USB port and try unlocking the lock using the Hornbill Smart app.

Override Code: Some Hornbill Smart Locks have an override code that you can use to unlock the lock in case of a low battery. Check the lock’s user manual or contact Hornbill customer support to see if your lock has an override code and how to use it.

It’s important to regularly check the battery level on your Hornbill Smart Lock to prevent the batteries from dying completely. If the batteries do run out, use one of the methods mentioned above to unlock the lock and replace the batteries as soon as possible.

 

2. What’s wrong with my Hornbill Smart Lock?

There could be several reasons why your Hornbill Smart Lock is not working, such as dead batteries, a malfunctioning app, a jammed lock mechanism, or a faulty electronic component. Check the batteries and try restarting the lock, check the app for any error messages or updates, and try troubleshooting any mechanical or electronic issues. If the problem persists, contact Hornbill customer support for further assistance.

3. Why won’t my Hornbill Smart Lock link to my router or Wi-Fi?

If your Hornbill Smart Lock is not connecting to the gateway or Wi-Fi network, there could be several reasons:

Range: Make sure the lock is within range of the gateway or Wi-Fi network. Check the signal strength and try moving the lock closer to the router or gateway.

Wi-Fi Connection: Make sure your Wi-Fi network is functioning properly and that your smartphone is connected to the same Wi-Fi network as the lock.

Network Settings: Check the network settings on your lock and make sure they are correct. Double-check the network name and password, and make sure that the lock is connected to the correct network.

Firmware Update: Make sure that your lock is running on the latest firmware version. Check for any available updates in the Hornbill Smart app or contact Hornbill customer support for assistance.

Firewall or Router Settings: Some firewalls or router settings can prevent your lock from connecting to the gateway or Wi-Fi network. Check your router’s user manual or contact your internet service provider for help with firewall and router settings.

If you have checked all the above and the lock is still not connecting to the gateway or Wi-Fi network, try restarting the lock and resetting the network settings. You may also need to reset your gateway or router to default settings and set them up again. If the problem persists, contact Hornbill customer support for further assistance.

4. Does Alexa support the Hornbill Smart Lock?

Yes, Hornbill Smart Locks can be paired with Alexa using the Hornbill Smart app and an Alexa-enabled device, such as the Amazon Echo or Echo Dot. Once paired, you can use voice commands to lock and unlock your Hornbill Smart Lock with Alexa.

5. Does Google Home support the Hornbill Smart Lock?

Yes, Hornbill Smart Locks can be paired with Google Home using the Hornbill Smart app and a Google Home-enabled device, such as the Google Nest Hub or Google Nest Mini. Once paired, you can use voice commands to lock and unlock your Hornbill Smart Lock with Google Home.

6. What app does Hornbill smart lock use?

The Hornbill Smart Lock uses the TTLock app, which is available for both iOS and Android devices. This app allows you to control your Hornbill Smart Lock, create and manage passcodes, view lock activity logs, and set up features such as auto-lock and voice control. The TTLock app also allows you to connect your Hornbill Smart Lock to other smart home devices, such as Alexa or Google Home, for added convenience and control.

7. How is a keypad door locked from the outside?

To lock a keypad door from the outside, enter a valid code into the keypad and then turn the lock mechanism to engage the deadbolt. The specific steps may vary depending on the lock but generally involve entering the code and physically turning the lock.

Conclusion:

The Hornbill Smart Lock offers a convenient and secure way to lock and unlock your door using a smartphone app, keypad, or physical key. Setting up the lock with the TTLock app and creating an admin passcode is easy, and you can also reset the lock to its factory settings if needed.

If the batteries run low, you can still unlock the lock using the physical key or other methods, and if the lock is not working or not connecting to Wi-Fi, you can troubleshoot the issue and contact customer support for assistance. With the added convenience of voice control through Alexa or Google Home, the Hornbill Smart Lock is a great option for anyone looking for a smarter way to secure their home.

Wayne
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