Marantec Keypad Not Working

Marantec Keypad Not Working [Troubleshooting Guide]

It is a shame to have your door open when someone knocks, right? Well, it’s no different with garage doors. It can cause serious damage.

No matter how good your security is, you can’t stop every door from being kicked in. If someone tries to kick down your door, having a keypad is a great way to ensure that your doors stay secure and closed. Buy what if the keypad stops working?

Things To Try If Your Marantec Keypad Is Not Working

If your Marantec keypad isn’t working, do not panic. There are issues that you can check to see the door for your garage start working again.

1. Check Battery

First, check that the batteries are installed properly in the compartment. Then check to make sure that you have fresh batteries inside the keypad. To do this, turn it over and press the button on top. It should open like a clamshell and reveal the battery compartment. You’ll see two 9-volt batteries inside. If they are not held in place by plastic or metal tabs, or if there is any corrosion in the battery compartment, it means that it’s time for new batteries. Remove the old ones and replace them with new ones.

2. Check the Wires

If the power is on, then check if there are any loose or damaged wires. If you find that the wires from the keypad are not plugged into the control box, plug them in. If they are already plugged in and you still cannot get in, disconnect them, and connect them again. This will check if there is any loose connection.

3. Check for Receiver

the next step is to make sure the receiver has power. It’s easy to overlook the fact that if you have one of those fancy garage door openers that plug into a wall outlet, you might have accidentally unplugged it when cleaning out junk from your garage or when moving items around for a project.

your garage door might have a defective receiver. You may check the receiver and replace it if necessary. The receiver is usually located near the motor unit of your garage door opener. If you don’t have any idea how to check and replace the receiver, you can call a professional technician to help you in doing this task.

4. Keypad Set to Wrong Settings

Most of the time, the problem is that it has been set to the wrong settings. To fix your keypad, try the following:

  1. Turn off your system.
  2. Turn on your system and press the learn button on your motor control unit. This will put your control unit into program mode. The light on the motor control unit should begin blinking. If it does not begin blinking, then you need to refer to your manual for instructions on how to correctly enter program mode. If it does blink, then proceed with step 3 below.
  3. Press the enter button on your keypad and hold it for about 2 seconds. It will beep once when you press it and twice when you release it. This should have reset your keypad back to factory default settings.

5. Reprogram the Keypad

If the keypad still doesn’t work after following all the above steps, you can reprogram it then by following the below steps.

  To do this, you will need to enter your four-digit security code and then press and hold the learn button on the motor head unit until the light turns on.  Next, enter your four-digit security code again and press and hold the learn button until the light turns off.


The above steps will hopefully work and if after following all the above steps, it still doesn’t work, you’ll need to call technical assistance who can get it done for you.

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