Why Is Schlage Keypad Lock Not Working When Cold

Why Is Schlage Keypad Lock Not Working When Cold?

Cold weather can wreak havoc on more than just your physical body. If the temperature drops low enough—like, inside-your-house-when-your-thermostat-shows-65°F low—it can even cause you to be locked out of your home.

In winter, we have to worry about the security of door locks and keys. Cold weather can damage our Schlage door lock system. Whether it’s freezing rain, sleet, or snow, extreme temperatures can reduce the functionality of a mechanical device. If you tried to use your Schlage keypad lock in freezing weather you might notice the unit doesn’t work well.

We dug deep for the solution to this problem and explained it in this article!

Schlage Keypad Lock Not Working When Cold: Try These Troubleshooting Tips

1. Replace The Batteries

The first thing you should do is make sure the batteries are fully charged before you try to program your lock. If the batteries are low, your keypad lock may not work at all. This can be a common problem if you haven’t used the keypad in a while or if the lock has been sitting in the sun.

The Schlage keypad lock uses two AA batteries. If you have been using rechargeable batteries, try replacing them with new Alkaline batteries. This is because rechargeable batteries lose power in a cold environment and may not be able to function properly.

The next thing to do is to remove the outer cover of the lock and remove the inner cover so that you can access the battery compartment. Once you have done that, replace the batteries and test the keypad again.

If this doesn’t fix the problem, move on to our next tip.

2. Reset The Lock

Any electronic faults with a Schlage keypad lock may typically be resolved by doing a factory reset. If the keypad continues to be unresponsive, you should try resetting the lock to see if it solves the problem.

Here’s how to go about it:

  1. Remove the outer cover of the keypad.
  2. With a screwdriver, remove the two screws on either side of the circuit board.
  3. Carefully lift the circuit board out of place and set it aside. You should see two batteries underneath—they may look like they’re attached to each other, but they should be separate units that can be moved individually.
  4. Take one battery out of the unit and replace it; wait 10 seconds; then replace the second battery and close everything up again.
  5. Test your keypad to see if it’s working properly now; if not, try repeating the process with both batteries removed at once, or replacing them together before moving on to testing your keypad again.

If you have further problems with your Schlage keypad lock after trying these troubleshooting steps, contact Schlage customer service for help troubleshooting or to find out about replacement options if your lock is no longer under warranty.

3. Remove The Lock From The Door And Fix The Spring

f you’re struggling to enter your password in the cold weather, it’s likely that your Schlage keypad lock is turning off by itself. This is usually caused by an issue with the spring inside the lock. Fortunately, you can fix this problem simply by removing your lock from the door, taking it apart and fixing the spring.

To do this, first remove the screws on your Schlage keypad lock using a Phillips or Torx screwdriver. Next, remove the battery pack from its housing and disconnect it from the main part of your lock. Gently pull out each side of your lock and remove it from both sides of your door.

Open up each side of your keypad lock and use a small piece of wire to hold down the spring that’s located on the right side of your keypad. Then, reassemble your device and reconnect your battery pack before putting it back onto your door. The next time you try to use your keypad, it should work properly!


The troubleshooting techniques listed above should help you fix your Schlage keypad lock that has stopped working due to the cold. However, if the issue persists, contact Schlage Custom Support for assistance.

That’s all there is to it! I hope this post was informative and that you were able to resolve the problem you were facing.

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