Schlage locks are one of the most popular brands of residential door locks on the market. They’re also one of the most common brands to be found on apartment doors, as they’re available in a wide range of styles and finishes, making them easy to match with any décor.
Unfortunately, Schlage locks can suffer from problems like the ones mentioned above. If your Schlage lock is blinking green but won’t open, there are steps you can take to troubleshoot the problem.
If this is a new lock or you’re experiencing problems with an old one, there may be something wrong with the mechanism itself. You may want to contact a local locksmith for assistance if this is the case.
If your Schlage lock is blinking green, you might have a battery problem. The green light on your Schlage lock comes on when the batteries are low and it needs to be replaced. A new battery can be purchased at any hardware store or online. You do not need to call a locksmith to replace the batteries in your Schlage deadbolt. We have listed a number of reasons due to which your Schlage might not be opening.
Schlage Lock Blinks Green But Won’t Unbolt: How To Fix The Issue
1. Examine and Change the Batteries
To remove the back plate on a Schlage deadbolt, use your screwdriver and pry it off gently. The back plate has two holes in it that allow you to insert screws into each side of the door frame. After removing the back plate, locate two screws on each side of the door frame that hold the deadbolt in place. Remove both screws from each side of the door frame with your screwdriver and take out your deadbolt completely from inside the door frame. After removing all four screws from each side of the door frame, slide out your deadbolt from inside of it by pressing down firmly on each side until it comes loose from its casing inside of your door frame.
2. Check Lubrication
Another possible reason why your Schlage lock might be blinking green is because it needs some lubrication. Use WD-40 or similar lubricant around all moving parts and make sure they are moving freely without any difficult.
3. Make sure that Lock Override Option is disabled
If you’re having trouble with your Schlage door lock, the first thing to check is whether the override feature is enabled. If it is, then the lock will not open unless it receives the correct code. To disable this feature, press and hold down the Schlage button for 5 seconds until it blinks green and red alternately. The blue light will continue to blink until you enter your code again.
The Schlage Connect lock may blink green and not open if the Check if Lock Override is enabled. If so, disable it.
- To disable the Check if Lock Override:
- Press the Schlage button on your keypad.
- Scroll to “Check if Lock Override” and press OK.
- Scroll to “Off” and press OK again.
- Check the Vacation Mode might be Enabled
If your lock is blinking green and not working, then most likely the Vacation Mode is enabled. The Vacation Mode can be disabled by turning off the power to your lock, removing the battery and then reinserting it. If you are using a backup battery, then disconnect it from the lock. After doing so, wait for 30 seconds and then reconnect your batteries back to the lock. This should help you get rid of this issue.
- If you want to disable the Vacation Mode from being used on your Schlage deadbolt manually, then follow these steps:
- Open up your keypad by turning off the power to your deadbolt first.
- Remove the battery from its compartment on top of your deadbolt and wait for at least 10 seconds before putting it back in again.
- Turn on power again and wait for about 30 seconds before trying out your deadbolt again.
4. Make sure that the Lock is Correctly Installed
The first thing to do when troubleshooting is to make sure the lock is in fact installed correctly. You want to make sure that the cylinder (the part where you insert your key) is not sitting below the door jamb or in a position where it will not engage with the latch. This can happen if you have uneven flooring, but it also happens sometimes if you are just installing it incorrectly.
Make sure there are no obstructions in front of or behind your door that could prevent the door from closing completely. Having a piece of furniture or other object in front of your door can prevent it from closing all the way and damaging your latch. Make sure there aren’t any wires or pipes behind your door preventing it from closing completely either!
Check for obstructions within 3 inches of the outside edge of your door frame on both sides of the door. If there’s anything there, move it away so that you can see what’s going on inside and outside of your door frame when you close and lock it again.
5. Try resetting it to Restore Factory Settings to Fix Any Glitch
If you find yourself in a situation where your Schlage smart lock has stopped working, there are a few things you can do to get it back up and running. One of them is resetting the lock to its factory settings. This option may not be available on every type of lock, but if it works on yours, then here’s how you do it:
- Unlock the door so that it’s unlocked but don’t open yet.
Press and hold both of the buttons on the lock for about 10 seconds until a green light starts flashing rapidly. You’ll know when this happens because it will stop blinking green when you press the buttons and start flashing rapidly instead. That’s when you should release both buttons.
Now press and hold just one button for about 2 seconds until the green light starts flashing rapidly again. This time, wait for the light to stop flashing before releasing the button so that it turns solid green again (which means it’s successfully completed its factory reset).
6. Ensure that a Valid User Code is used
If your Schlage deadbolt is blinking green but will not open, the first thing you should check is whether or not you are entering a valid code. Make sure that you are entering the correct code before trying to open the door again. If you have recently changed your code and have forgotten it, try resetting it by following these steps:
Press and hold the “Lock” button on the inside of your lock for 10 seconds until all four light indicators blink red once before releasing
Enter your new 4-digit user code twice when prompted by pressing each number within two seconds of each other.
Conclusion
You can troubleshoot a possible problem with the Schlage lock by checking the battery, the lock’s power source, the keypad, and the connection wires. If all of these are functional, then your Schlage lock is working properly. Note that if you happen to have another electronic keypad on your door besides the Schlage one, then this could be what is causing your problem. Furthermore, you should make sure that you are using the right type of batteries inside of your Schlage deadbolt. Different brands will require different types of batteries and will therefore produce different results. That said, if you have followed all of these steps and are still experiencing problems with your Schlage smart lock, then it’s time to contact customer service for further advice.
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