Installing a sentry safe is one of the most secure ways to keep your valuables safe and out of sight. You see, the biggest problem with keeping valuables in a regular safe or a vault is that they might stop working. You will try to open the safe by putting your password or PIN, but it won’t open.
It can be frustrating when your sentry safe keypad stops working on you. It’s also annoying when you don’t know what to do to fix your sentry-safe keypad. Follow the tips in this article to solve the problem.
Five Reasons Why Your Sentry Safe Won’t Open
1. Bolt work is Jammed
If your safe won’t open, the first thing you should do is try to move the handle. Often, a safe will fail to open because of a jammed bolt work. This can be caused by an improperly operating bolt mechanism or by dirt and rust in the bolt work.
To fix a jammed bolt work, start by forcing the handle down. This can be done by placing one end of a pry bar on the floor and using it to push down on the handle. If this does not work, you may want to consider taking additional steps like spraying lubricant into the locking mechanism or even removing and replacing parts of the locking mechanism yourself.
2. Batteries are Dead
The most common reason for a safe lock to refuse to open is dead batteries. If you have tried the combination several times and have received no response from the lock mechanism, check the batteries.
The LED on some safes will flash slowly when batteries are low and may blink for several minutes after a low battery warning has been given. This means the safe will still open, but the batteries need to be replaced soon.
3. Lockout Mode or Time Delay
If your safe has a lockout mode (sometimes called time delay), you may have triggered it by entering an incorrect combination too many times. You’ll have to wait until the lockout period has ended (these modes typically last from three to 10 minutes) before trying again.
4. Code is Deactivated
If you have a keypad safe that uses a code or combination to open the door, it is entirely possible that your safe has been deactivated. Try having someone else run their code and see if that works.
5. Wires are Disconnected/Damaged
If your electronic safe is not opening when you enter the correct code, you may have a connection problem. If this is the case, it’s most likely due to either disconnected or damaged wiring.
One way to determine if this is an issue is by listening for a beep when you enter the code on your keypad to tell whether the keypad is receiving power. If there’s no beep, then the chances are that there’s a problem with the wiring. You can also look for visible signs of damage or disconnected wires in and around the keypad itself. Check to see if any of them have been stretched too far, or if they’ve been pulled loose from their connections.
You’ll want to tighten any loose connections or reattach any wires that have come off entirely. And if it appears as though one of them is damaged and needs replacing, please take this opportunity to call a locksmith for assistance!
If you try all the above methods and the safe still won’t open, you’ll then need to call an expert on the safe opening.